Returns & Exchanges
At Themescaliber, we stand behind the quality of our electronics and offer a 30-day hassle-free return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all included accessories and documentation to qualify for a full refund.
Initiate Your Request
Log into your Themescaliber account, navigate to your order history, and select the 'Return Item' button to generate a unique Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the electronic device in its original box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.
Ship the Item
Attach the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 business days of initiating the return.
Inspection and Refund
Our technical team will inspect the device for functionality and condition within 3-5 business days of receipt, after which your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing